Support Center

We are here to help

Learn how Tapaa works, get answers fast, and send us a complaint or report if something is not right.

Understanding Tapaa

Pick your mode

Switch between Dating, Friends, and Doggie Dates anytime from your profile. Each mode tailors who you see.

Build your profile

Add photos, prompts, and traits. The more you share, the better your matches — and your profile glows when traits align.

Discover people

Swipe through nearby profiles, explore the map, or use proximity to find connections around you.

Stay safe

Verify your profile, report or block anyone, and visit the Safety Center for guidelines and controls.

Common questions

Is Tapaa free?▾

Yes — creating an account, matching, and messaging your daily limit are free. Tapaa Premium unlocks unlimited swipes, ghost mode, and more.

Who is Tapaa for?▾

Anyone 18+ looking to date, make new friends, or set up dog playdates. Choose the mode that fits what you want right now.

How do I stay safe?▾

Verify your account, only share what you are comfortable with, and use Report or Block from any profile. Our team reviews every report.

Can I switch what I am looking for?▾

Absolutely. Change your mode and preferences anytime in Settings — your profile adapts automatically.

File a complaint or report

Tell us what happened and we will look into it. The more detail you include, the faster we can help.

Prefer email? Reach us at support@tapaa.app

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